FAQ


Do I need to pay a deposit?

To confirm your booking and secure a booth for your event we will require a $350 deposit (non refundable) which can be paid for at the time of the booking. The balance for your booth will only be required 30 days before your actual event.

Do you stay with the photo booth?

We always have a member of staff attend your event to take care of everything for you. You don’t only hire a booth from us, you also hire a complete service.

How long does it take you to set up the photo booth?

It can take us anywhere from 30-45 minutes to set up, we will arrive on site at least one hour before your Magic Mirror photo booth hire time is due to start, this time is included and is not counted as part of your hire time.

Do you charge for travel?

We try not to and mainly do not but we will make this clear if we are at time of quoting, our ethos is to quote everybody as low cost as we can.

Do we get a digital copy of the pictures taken in the booth?

Yes you will receive a USB with all the hi res images taken in the booth after your event.

Can our guests view the images after the event?

Yes, after your event we create a password protected gallery on our website or Facebook page (your choice) for you and your guests to view the images online and can be shared from there.

Can the photos be uploaded to our Facebook page?

Yes – our photo booths come with the very latest bespoke photo booth software that will provide the option for your to have the photos uploaded directly to your Facebook page during your event. Enabling you to Like and Share as soon as they have processed. We can even send your photos to an album on a business “fan” page, if you have one that you would like to use.

Can we have colour or black & white prints?

Your guests can choose to have colour or black & white prints per visit via the touch screen.

What printers do you use?

We use thermal dye sublimation printers, the same as the photo processing companies use, the best in the business. The prints are fast, touch dry and water proof immediately.

What cameras does your Magic Mirror use?

Our Magic Mirror photo booths use high end professional DSLR cameras resulting in sharp quality pictures.

How long will we be able to use the booth?

You can use the booth for as long as you have booked it for. A minimum period for the Magic Mirror photo booth is 3 hours and additional hours on site can be arranged.

How much space do I need for the Magic Mirror?

The appropriate space for the Magic Mirror Photo Booth at event’s venue is (2m x 1.5m’ wide x 2m high).
Customer is responsible for providing power for the Photo Booth.

Do you have liability insurance?

We know, it's a photo booth, what could possibly happen? Nothing is going to happen, but the reality is most wedding venues require that outside services have liability insurance in place. This question will also separate the fly-by-night companies from the serious ones. Those who just run a photo booth business on the side will not be willing to pay the costs of having insurance. This is our only business, we live and breathe photo booths and are fully insured.

Do you have references?

The best indicator of the future is the past. Employers, landlords, and others ask for references, why shouldn’t you. This is your event and everything needs to run perfectly. Feel free to ask us for references or testimonials, we have plenty!

What size are the photos?

The photos can be a single 4” x 6” photo or 3 individual photos printed on the 4″x6″ as well as strip prints with same layout and with your event details or logo.

How many photos will we get?

All our photo booths for hire come with unlimited photos i.e as many as your guests can take within your hire period.

How long does it take for the photos to print?

The photos print in approximately 10 seconds. Generally by the time you are out of the booth, the images have already printed.

Will we get a copy of the photos as well as our guests?

Yes – all of the pictures from your photo booth hire will be provided on a USB and also uploaded to a secure personal photo album on our website for you to access and share the photos from your event.

Can we customize a message or logo on each photo strip?

At no extra cost we can print just about anything you want at the bottom of every photo strip. You are welcome to provide us with a custom logo, a personalized message, or we can just print the event name and date as well.

Do you do Corporate Events?

Absolutely, we can cater for very large corporate events. Photobom have been a hit at almost every kind of group celebration. Corporate events, fundraisers, Birthday parties, School Reunions, Formals, and of course Weddings.

How far in advance to we have to book?

We recommend booking it as soon as possible to ensure you reserve your date because our schedule fills up quickly. However, we never like saying no, so if we can make it happen for you we will.

Date Changes & Cancellations

Any request for a date change must be made in writing at least thirty days in advance of the original event date. Change is subject to Photobom’s Magic Mirror Australia availability.
If there is no availability for the alternate date within 30 days of the event date the deposit shall be forfeited and event cancelled.
In the event that the Customer cancels the event without prior request to the provider, the customer agrees that they are liable for the full payment of the invoice (30 days notice period is required)